Director of Strategic Business Operations

Location: Cincinnati, Ohio
Employment type: Direct Hire
Source: PEG Staffing job board (Bullhorn job 4258)

A rapidly growing national construction and project delivery organization is seeking a national director of business development and operations leader to help scale and optimize business development operations across multiple regions.

This is a high-impact leadership role focused on building the infrastructure behind business development — including CRM strategy, forecasting, pipeline visibility, KPI reporting, process improvement, and cross-functional alignment. This position will partner closely with executive leadership to drive operational consistency and support long-term growth initiatives.

Key Responsibilities

- Standardize national business development processes and reporting

- Develop KPIs, dashboards, forecasting tools, and pipeline analytics

- Lead CRM optimization, adoption, and data integrity initiatives

- Create SOPs, onboarding programs, and training materials

- Improve collaboration between business development, operations, finance, and preconstruction teams

- Support strategic planning and executive decision-making through data-driven insights

Ideal Background

- 10+ years in Business Development Operations, Revenue Operations, Commercial Operations, or related leadership roles

- Experience within construction, engineering, industrial, or project-driven environments preferred

- Strong CRM, analytics, forecasting, and process improvement experience

- Proven ability to build scalable systems and drive organizational alignment

- Experience with platforms such as Pipedrive, ZoomInfo, LinkedIn Navigator, CoStar, AI tools, and reporting platforms

Why This Role?

- Highly visible national leadership opportunity

- Strategic role with direct executive partnership

- Opportunity to build scalable operational systems in a rapidly growing organization

- Strong mix of strategy, analytics, operations, and organizational influence