Customer Service Rep

Location: Saint Louis, Missouri
Employment type: Contract To Hire
Source: PEG Staffing job board (Bullhorn job 4259)

Customer Service Representative

Location: St. Louis, MO (Fully Onsite)

Schedule: Monday–Friday, Standard Business Hours

About the Role

We are partnering with a fast-growing telehealth company seeking a Customer Service Representative to join their team on a contract-to-hire basis. This is a great opportunity for someone looking to build a long-term career in healthcare support and customer service.

This role is fully onsite and ideal for individuals who enjoy helping others, are tech-savvy, and thrive in a fast-paced, team-oriented environment.

Key Responsibilities

- Answer incoming phone calls, chats, and emails from patients

- Respond to inquiries related to medications, orders, and general support

- Assist users within a patient portal system

- Provide accurate, timely, and professional customer service

- Maintain detailed records of interactions and follow-ups

What You’ll Love

- Growth opportunities — strong potential to move up within the company

- Supportive team environment with hands-on training provided

- Daily perks — food and drinks provided for employees

- Stable Monday–Friday schedule (no weekends)

What We’re Looking For

- Strong communication skills (written and verbal)

- Customer-focused mindset with a desire to help others

- Basic computer skills and ability to learn new systems

- Reliability and interest in a long-term opportunity

- Previous customer service experience is a plus, but not required

- A personal computer that you can use for work purposes will be required while working as a contractor prior to conversion.

Additional Details

- This is a contract-to-hire opportunity with the potential for permanent placement

- Position is not client-facing — all interactions are handled via telehealth platforms